Made for heating engineers
Customers film the boiler or heat pump display and explain. You know the system, the error and how urgent it is, and you bring the right part the first time.
Customer voice message
“Hello, our gas boiler shows error F28 and we have no heating since yesterday. It's a Vaillant, about twelve years old. We have a baby at home.”
Job brief
Still to ask
Example. In the real brief every detail links to the second it was said.
Ready made skills for heating engineers. Turn them on with one click and adapt them to how you work.
No heating or hot water in cold weather, or a gas smell, is urgent. For gas: leave the building and call the gas emergency line. Then give the business emergency contact.
Find out: system type and make, age, the error code shown on the display, the problem, property size, and whether a service or replacement is wanted.
Day and night, in your customer's language, only from your information.
Our boiler shows an error and the heating is off. What can we do?
Sorry about that. If you can, send us a photo or short video of the display with the video button, and tell me the make. If you smell gas, leave the building and call the gas emergency line first.
The error code and the make are in the brief before you go.
No heat with children or older people at home is flagged urgent.
Regular service requests arrive with system, age and address.
Pricing
Prices in euros. These are final prices: as a small business under § 19 UStG (German VAT Act) we do not charge VAT. For businesses and self employed professionals. Monthly billing, cancel any time.
Free plan, nothing to install, ready in about ten minutes.
Try it free, no download